New CEO, bad changes - Administrative Assistant Neighborly® Employee Review

1.0
Aug 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid work structure. My direct contact actually seemed to care about me personally and not just professionally.

Cons

Happy I left when I did. When old CEO passed away, I knew there was a big change coming. The interim CEO shot down my idea IN FRONT OF EVERYONE about how to remember Mike (RIP). I suggested renaming the fitness center in his name, and interim CEO says, "we will find a better, more inclusive way to remember him" even though I always saw the late CEO in the gym that was on campus and many others liked my idea. If you don't conform to their ways, you will not grow. Definitely cult like for minimal pay. Don't get me started on Reunion. Making underpaid Executive Assistants and Admin Assistants stress over the worst event in history. Also, caught the President of my brand weirdly close to his executive assistant after 5PM. He backed away from her desk when he realized I was still in office and came to talk to them. They would also always go out to lunch and work out together. Weirdly close relationship because no one else would go with them. When Mike passed away, the whole company changed. Rest in Peace Mike. You are missed!

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Neighborly® Response
9mo
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time with the company ended on a difficult note, especially surrounding such a significant moment as the passing of our former CEO, Mike. His impact on the organization was deeply felt, and we understand how important it was for many to honor his legacy in meaningful ways. We also take concerns about transparency, workplace culture, and professionalism very seriously. We’re committed to fostering a respectful, inclusive, and values-driven environment, and feedback like yours helps us reflect and improve. We would welcome the opportunity to speak with you in more detail. Please email people.services@nbly.com to schedule a time to speak with us. Thanks

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5.0
Jun 4, 2026
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Pros

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Cons

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Neighborly® Response
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Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
1.0
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Cons

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1
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Neighborly® Response
4d
Thank you for sharing your feedback and for recognizing the strength of our teams and leadership. We're glad to hear you had positive experiences with your colleagues and executive team during your time with Neighborly. We understand that expectations, workload, compensation, and work-life balance play an important role in the associate experience. We take feedback like this seriously and continually evaluate how we support our teams, communicate expectations, and ensure our compensation and benefits programs remain competitive and aligned with the needs of our associates. We appreciate your contributions to Neighborly and thank you for taking the time to share your perspective. We wish you all the best in your future endeavors.
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