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Empower

Engaged Employer

Empower Customer Service Manager (CSM) reviews

5.0

98% would recommend to a friend

(2 total reviews)
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Edmund F. Murphy III

100% approve of CEO

98% positive business outlook

Ratings by category

5.0

Diversity & inclusion

4.0

Work/Life balance

3.0

Culture & values

3.0

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

Ratings by demographic groups

Reviews by job title

2 reviews
5.0
Jan 28, 2026

Great company

Customer service manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Good place to work -

Cons

Too many changes sometimes- hard to keep up

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Empower Response
5mo
Glad you are here - 10 years is a long time and we appreciate your experiences
4.0
Sep 10, 2023

Solid company

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

The vacation time was unlimited

Cons

No Pension Plan only 401K

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Empower Response
2y
Thank you for your feedback. We provide a comprehensive total rewards package that promotes overall wellbeing (physical, mental, financial, social and career). This includes retirement savings and responsible time off.
Related searches: Empower Customer Service Manager (CSM) jobs | Empower Customer Service Manager (CSM) salaries | Empower benefits | Empower interviews | Empower conversations
Empower reviewsEmpower Customer Service Manager (CSM) reviews

Glassdoor has 2,546 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.