Considered the lowest in the food chain, they do not care more than their "North American" agents pay attention to the agents behind the phone, they do not care if you are insulted by a Xenophobic client, low income for too much work, when an American with a account earns more than triple that of a Costa Rican with 3 or even 4, a ridiculous quality control evaluation, based on "personal opinions", a boastful CEO of customer service quality, when an American agent does not know how to handle a call without disconnecting it or transferring it to another country without warning, just something awful, counting that only Brownnosers have better opportunities outside the phone
