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      Ferguson

      Engaged Employer

      Ferguson Customer Service Representative (CSR) II reviews

      4.6

      80% would recommend to a friend

      (3 total reviews)
      avatar

      Kevin Murphy

      100% approve of CEO

      80% positive business outlook

      Ratings by category

      4.8

      Career opportunities

      4.6

      Senior management

      4.5

      Work/Life balance

      4.3

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      5.0
      Dec 11, 2024

      Great Opportunity

      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are working with terrific people, being mentored by excellent managers, and the customers are of a higher class. Everyday is a new experience because there is so much to learn.

      Cons

      There are times where everyone will feel the stress of their jobs. Dealing with higher end products will require more knowledge and patience when it comes to issues.

      4.0
      Jul 10, 2023

      Stable Place to Work, but it's what you make of it!

      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Stability - Competitive Salary - Career Options When I was in a different district, the staff and management was incredibly understanding and positive about future opportunities. Everyone knew what to do, and management made sure everyone was properly trained and supported in their role.

      Cons

      - Some Short-Staffing - Some Management Misunderstandings - Location-Specific Issues (Not as much support for roles and locations in certain districts)

      Related searches: Ferguson Customer Service Representative (CSR) II jobs | Ferguson Customer Service Representative (CSR) II salaries | Ferguson benefits | Ferguson interviews
      Ferguson reviewsFerguson Customer Service Representative (CSR) II reviews

      Glassdoor has 3,005 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.