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First Citizens Bank

First Citizens Bank Customer Service Representative (CSR) II reviews

3.0

100% would recommend to a friend

(2 total reviews)

Frank B. Holding Jr.

100% approve of CEO

100% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Compensation and benefits

5.0

Career opportunities

4.0

Senior management

3.0

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2 reviews

3.0

Feb 27, 2022

for the money? okay.

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

The benefits are great and the pay is good for this type of position.

Cons

The way the bank/customer service management operates will keep a question mark in your mind and the constant call volume may drive you crazy.

4.0

Feb 18, 2014

I loved it! Best job to work for.

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

Hours, pay, flexibility, nice co-workers, really good benefitis overall.

Cons

It was hard balancing life and work when your trying to go to school and stuff.

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First Citizens Bank reviews First Citizens Bank Customer Service Representative (CSR) II reviews