Question 1

Is Guardian Life a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Guardian Life have rated their employer with 2.6 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of Guardian Life employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Guardian Life now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Guardian Life.

Question 2

Does Guardian Life pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Guardian Life with 3.1 out of 5 stars based on 55 anonymously submitted employee reviews. This is 14.9% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Guardian Life.

Question 3

How happy are Customer Service (CSR) professionals working at Guardian Life?

Accepted Answer

40% of Customer Service (CSR) employees at Guardian Life would recommend their employer to a friend. This rating has increased by 31% in the past 12 months. Customer Service (CSR) professionals have also rated Guardian Life with a 2.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.1 rating for culture and values and 3.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at Guardian Life?

Accepted Answer

Customer Service Representative (39), Lead Engineer (38), Financial Representative (36), Associate (34), Software Engineer (34), Manager (31), Engineer (28), Analyst (26), Business Analyst (25), Intern (23), Senior Engineer (22), Financial Advisor (17), Senior Software Engineer (17), Director (15), Team Leader (14)

Question 5

What are the pros of working at Guardian Life according to real employee reviews?

Accepted Answer

"Benefits are good...but expensive....retirement is good... most hired will never see any part of their hard work placed on their behalf  towards their retirement." ((in 148 reviews)); "Good work life balance and focus on mental health" ((in 133 reviews)); "I worked for this company for 10 years and the people were great and always willing to help when needed." ((in 83 reviews)); "Great culture and values." ((in 80 reviews)); "Pay is good." ((in 71 reviews))

Question 6

What are the cons of working at Guardian Life according to real employee reviews?

Accepted Answer

"Unfortunately 2 departments have now shut down in Tempe due to horrible retention because of poor management" ((in 86 reviews)); "Very less salary compared to market" ((in 42 reviews)); "this is followed by a meeting with your direct manager to voice any concerns you may have." ((in 34 reviews)); "Leadership has no vision for company" ((in 29 reviews)); "Senior management also relies heavily on consulting firms to provide guidance and direction; however, senior management is not consistent in or persistent withapplying recommendations to effect the cultural change, sales and financial results they are looking for." ((in 23 reviews))

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Decent pay overshadowed by poor management

Great benefits, stressful job

Strategy consultants have infiltrated and destroyed

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