Does Hanscom Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Hanscom Federal Credit Union employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Hanscom Federal Credit Union. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Hanscom Federal Credit Union?

46% of Hanscom Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hanscom Federal Credit Union 3.5 out of 5 for work life balance, 3.4 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Hanscom Federal Credit Union?

Member Service Representative (3) , Assistant Manager (2) , Customer Service Representative (2) , Loan Officer (2)

What are the pros of working at Hanscom Federal Credit Union according to real employee reviews?

"Supervisors and coworkers are great to work with" ((in 5 reviews)); "People are nice" ((in 3 reviews)); "Many of us like the new leadership and modern direction of the company, even if you didn’t." ((in 1 reviews))

What are the cons of working at Hanscom Federal Credit Union according to real employee reviews?

"Highly toxic environment and culture leading to many on leave due to stress or many just walking out." ((in 3 reviews)); "Changes, communication, expectations, process of the change" ((in 3 reviews)); "Narcissistic CEO who prefers to focus on himself rather than the members or employees." ((in 2 reviews))

What are employees saying about Hanscom Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hanscom Federal Credit Union layoffs and their outlook for job security at Hanscom Federal Credit Union in 2026.

What are the top reviewed Hanscom Federal Credit Union locations?

Littleton , Boston , Brockton , Devens , Hanscom AFB

Hanscom Federal Credit Union reviews

2.8

46% would recommend to a friend

(41 total reviews)

Peter Rice

60% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Veteran status

Hanscom Federal Credit Union has an employee rating of 2.8 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hanscom Federal Credit Union employee rating is 22% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

41 reviews

5.0

Apr 16, 2025

Great place to innovate!

Vice president

Recommend

CEO approval

Business Outlook

Pros

Competitive compensation, great colleagues, innovative spirit!

Cons

Teamwork could improve a bit. A lot of new employees.

5.0

Feb 3, 2025

Excellent Place for Growth!

Avp

Recommend

CEO approval

Business Outlook

Pros

Hanscom FCU is a wonderful place to work and to advance your skills and career! I have learned a tremendous amount from people from all areas of the organization and have been able to see this organization grow into a place that is purpose-driven and dedicated to the growth and development of employees. There is no one here who doesn't want to help or teach you new things and the management team really is dedicated to helping people achieve their career goals.

Cons

There are some employees who are stuck in the mindset of how we "have always done things" and aren't supportive of growth and innovation.

5.0

May 10, 2024

Assistant Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Training in management, customer service ,and multiple computer systems .The opportunity to grow in the company and in myself .

Cons

There could have been more support with the workload and inquiring more reliable hires for employees .

Viewing 1 - 3 of 41 Reviews

Jobs at Hanscom Federal Credit Union

Call Center Financial Coach

Supervisor, Financial Coach

Indirect Lending Underwriter

Mortgage Loan Officer