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Health Net Federal Services

Health Net Federal Services Customer Service Representative (CSR) II reviews

3.0

100% would recommend to a friend

(2 total reviews)

Kathleen Redd

Not enough data to show CEO approval

Ratings by category

4.0

Culture & values

4.0

Diversity & inclusion

3.0

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2 reviews

3.0

Jul 22, 2025

HNFS

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Worked with the Military Members and their families.

Cons

The contract ended after many years service.

3.0

Nov 10, 2021

Not bad, needs improvement

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

Standard starting rate Benefits Good accumulation of PTO/Sick time

Cons

Below average raises No cost of living increases Often adds additional job duties without compensation Constant workflow

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Health Net Federal Services reviews Health Net Federal Services Customer Service Representative (CSR) II reviews