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Indeed

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Indeed Customer Service Manager (CSM) reviews

3.1

Be the first to recommend this company

(4 total reviews)
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Hisayuki Deko Idekoba

Not enough data to show CEO approval

Ratings by category

3.0

Culture & values

3.0

Diversity & inclusion

3.0

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

Ratings by demographic groups

Reviews by job title

4 reviews
1.0
Nov 14, 2025

It’s a no for me, dawg

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Great maternity leave and benefits.

Cons

After the merge, leadership threw Glassdoor and Indeed employees together with zero guidance. Indeed Sales had to fully take on the renewal process of Glassdoor without a clue how. Your sales teams NEED RESOURCES. They are like chickens with their heads cut off trying to hit ridiculous targets and don’t even know where to find existing IOs for contracts. As for the CS members you brought over from Glassdoor, don’t push them out. They are the glue holding everything together right now.

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