Is Intuit a good company to work for as a Tax Support-Technical *Customer Service?

Tax Support-Technical *Customer Service professionals working at Intuit have rated their employer with 4.5 out of 5 stars in 573 Glassdoor reviews. This is a higher than average score with the overall rating of Intuit employees being 4.1 out of 5 stars. Search open Tax Support-Technical *Customer Service Jobs at Intuit now and start preparing for your job interview by browsing frequently asked Tax Support-Technical *Customer Service interview questions at Intuit .

Does Intuit pay Tax Support-Technical *Customer Service employees well?

Tax Support-Technical *Customer Service professionals rate their compensation and benefits at Intuit with 4.4 out of 5 stars based on 573 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Tax Support-Technical *Customer Service salaries at Intuit.

What are the top reviewed jobs at Intuit?

Tax Associate (674) , Senior Software Engineer (589) , Software Engineer (574) , Seasonal Tax Expert (467) , Tax Expert (289) , Staff Software Engineer (238) , Software Engineer II (193) , Product Manager (167) , Manager (129) , Director (124) , Credentialed Tax Expert (122) , QuickBooks Live Bookkeeper (103) , Customer Service Representative (99) , Full Service Tax Expert (91) , Tax Prep Assistant (87)

What are the pros of working at Intuit according to real employee reviews?

"They have great benefits and really make you feel like you are apart of a family." ((in 1832 reviews)); "Great culture and live the values they preached as a company most of the time which is quite rare!" ((in 1195 reviews)); "Intuit has great values and the people you work with are always willing to help." ((in 1039 reviews)); "good work life balance and they pay you pretty descent compared to the current industry trends" ((in 927 reviews)); "4. Fairly good pay (as it fits well with the salary parameters I must follow.)" ((in 704 reviews))

What are the cons of working at Intuit according to real employee reviews?

"The company is becoming plagued with bad managers as well as many good managers put in bad situations." ((in 308 reviews)); "Lots of organizational changes in middle and upper management." ((in 76 reviews)); "There is too much middle management and not enough worker." ((in 66 reviews))

Intuit Tax Support-Technical *Customer Service reviews

4.5

94% would recommend to a friend

(573 total reviews)

Sasan Goodarzi

92% approve of CEO

89% positive business outlook

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Tax Support Technical *Customer Service employees have rated Intuit with 4.5 out of 5 stars, based on 573 company reviews on Glassdoor. This indicates that most Tax Support Technical *Customer Service professionals have an excellent working experience there. Intuit is rated 23% above average by Tax Support Technical *Customer Service professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

573 reviews

4.0

Jun 10, 2026

Supportive management in a fast-paced environment

Tax associate

Recommend

CEO approval

Business Outlook

Pros

-A lot of hours available and overtime -Managers are very understanding and helpful

Cons

- fast-paced environment -You are quickly put on the phones after initial training

2.0

Jun 2, 2026

No sure if it’s a good company to work for anymore

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Work from home, schedule flexible

Cons

Bad software, bad training, the bonus structure was tied to unrealistic performance metrics, and there were frequent discrepancies in recorded hours for many employees, which negatively impacted bonus eligibility and overall compensation. These issues created concerns regarding the fairness, accuracy, and transparency of the compensation process.

3.0

May 30, 2026

Good benefits but high stress and micromanagement

Tax analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits, perks and free Turbo Tax.

Cons

Micro management, high stress, too much work piled on to one person.

Viewing 4 - 6 of 573 Reviews

Jobs at Intuit

Implementation Consultant

Senior Payroll Tax Processor

Senior Payroll Tax Processor

Staff Payroll Tax Processor

Staff Payroll Tax Processor

View all Tax Support Technical *Customer Service Jobs

Intuit

Intuit Tax Support-Technical *Customer Service reviews

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Ratings by demographic groups

Reviews by job title

Supportive management in a fast-paced environment

No sure if it’s a good company to work for anymore

Good benefits but high stress and micromanagement

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