Is Journeys a good company to work for?

Journeys has an overall rating of 3.0 out of 5, based on over 3,623 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 42% of employees would recommend working at Journeys to a friend and 28% have a positive outlook for the business. The best reviews about Journeys have been left by employees working as ASM (Area Sales Manager) , District Sales Manager and District Training Manager .

Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Journeys?

42% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (187) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (33) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 180 reviews)); "Friendly and nice coworkers" ((in 138 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 103 reviews)); "Great discount and fun environment to work in opportunity to grow" ((in 46 reviews)); "great environment and people best working experience i’ve had" ((in 45 reviews))

What are the cons of working at Journeys according to real employee reviews?

"You will not be rewarded for your hard work and the pay is very low." ((in 541 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 220 reviews)); "Long hours not enough pay" ((in 169 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 105 reviews)); "Upper management does not care about their workers in the slightest." ((in 87 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

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Journeys

Journeys reviews

3.0

42% would recommend to a friend

(3,570 total reviews)

Andy Gray

49% approve of CEO

28% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.2

Culture & values

2.8

Career opportunities

2.6

Work/Life balance

2.6

Senior management

2.3

Compensation and benefits

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jul 9, 2026

Fun atmosphere

Full-time keyholder

Recommend

CEO approval

Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

Journeys Response

Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!

5.0

Jun 24, 2026

Good work-life balance, but limited growth opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Hybrid schedule with 3 days at the office and the office is not downtown -Pretty good work-life balance -Good discounts for sneakers for employees

Cons

-Lacking growth opportunities -Promotion path not clear - Paid lower than industry

Journeys Response

Thank you for taking the time to share your review! We truly appreciate your feedback.

5.0

Jun 22, 2026

Great team, but metrics can be overwhelming

Sales lead

Recommend

CEO approval

Business Outlook

Pros

Great team, okay pay, great place in the mall

Cons

Heavy metrics including for monthly and annually reviews

Journeys Response

Thank you for sharing your review! We truly appreciate your feedback!

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