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L Brands Customer Service Representative CSR reviews

3.0

Be the first to recommend this company

(2 total reviews)
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Leslie H. Wexner

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

2 reviews
4.0
Mar 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Good flexibility on schedule, & being able to request time off or pick up hours, post shifts on the board for others to cover you hours, flex in if you're running late so it doesn't count against your adherence. Good health insurance.

Cons

It's stressful. Draining on your mental health. You're always fearful of losing your job, they expect a lot from you. Even when you do a good job it's still not good enough. The pay could and should be better.

2.0
Jul 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay, no drug test, occasional product freebies, some opportunities for advancement, work from home option since Covid, decent people to work with.

Cons

Temp to hire, mandatory overtime, extremely stressful job taking multiple chats/emails/calls back to back, chat forced to take up to 4 chats at a time, poor leadership consideration for employees

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