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      PenTeleData

      Part of Pencor Services

      Engaged Employer

      PenTeleData Customer Service (CSR) reviews

      3.7

      87% would recommend to a friend

      (3 total reviews)

      David Masenheimer

      100% approve of CEO

      57% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      3.7

      Culture & values

      3.1

      Career opportunities

      2.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      4.0
      Jul 12, 2023

      Hard work but good compensation

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary, great benefits and paid time off.

      Cons

      New management is not as open to communication or suggestions as the previous management was. With the previous management, we were beginning to feel like they were with us and understood how we felt. Now it seems to be more about numbers. It was much more fun under previous management as well.

      4.0
      Dec 2, 2022

      Supervisor

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company trained it's employees well and offered great benefits.

      Cons

      Nothing this company was great.

      2.0
      Jul 18, 2012

      stable job, but didn't agree with policies towards clients

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full time employees have health ins, part timers do not. Older experienced employees are very helpful and ready to answer any questions.

      Cons

      unorganized management. Training is unorganized too. People always feel overwhelmed. Pay is not competitive. Other telecommunication companies start at $2.00 more per hour.

      Related searches: PenTeleData Customer Service (CSR) jobs | PenTeleData Customer Service (CSR) salaries | PenTeleData benefits | PenTeleData interviews
      PenTeleData reviewsPenTeleData Customer Service (CSR) reviews

      Glassdoor has 31 PenTeleData reviews submitted anonymously by PenTeleData employees. Read employee reviews and ratings on Glassdoor to decide if PenTeleData is right for you.