Pendo reviews

2.9

43% would recommend to a friend

(424 total reviews)

Todd Olson

47% approve of CEO

40% positive business outlook

Pendo has an employee rating of 2.9 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pendo employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

424 reviews
5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pendo is fast-paced and not afraid to try new things. I've been here for a little over a year and am consistently surprised at how much change my team has been able to drive in such a short period of time.

Cons

As stated in the 'pro' section, Pendo tries new things! That is not for everyone. Part of trying a lot of new things is that some of them don't work as intended, and you have to pivot from there. Leaders are not always great at change management, so not all of the experiments that end in pivots feel well thought out the further removed from decision making that you are. I've worked in a lot of different environments and would rather be in a company that tries things than one that let's 'this is how we do it' calcify into something that can't be questioned or changed.

5.0
Jun 25, 2026

Dynamic environment with growth opportunities and challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, challenging work, tons of room to grow if you’re willing to own outcomes. Smart, ambitious, creative ppl who care about customers and results. The pace is very fast which energizes ppl who like that. Strong performers can have outsized impact and make money. It is fun and you get a ton.

Cons

It’s super fast paced, priorities shift, and decisions won’t always be perfectly aligned. If you need constant certainty or everything to be perfectly bake and make sense for every pov, you’ll find it frustrating. But if you can figure things out, you can roll with change (cause that’s everywhere esp right now), this place is awesome. If you’ve never worked anywhere else or are comparing things to years ago - it’s not the same.

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a distinct kind of energy you only find when a group of deeply motivated people rally around a shared vision, and that is exactly what makes working at Pendo so rewarding. Even as we grow, we’ve held onto that core startup drive. It creates an environment where complacency doesn’t exist, and honestly, it’s incredibly contagious. What truly sets my experience here apart is the sheer scale of impact. At Pendo, your efforts don't get lost in a sea of corporate bureaucracy. Instead of boxing anyone into a rigid, narrow job description, the culture here invites you to color outside the lines. If you see a problem, you’re empowered to fix it. If you have a passion or a new path you want to explore for growth, the door is wide open. Of course, thriving in a fast-paced environment means embracing a unique brand of daily problem-solving. It’s challenging, unpredictable, and fast—but that is exactly what keeps the job fresh and exciting. One of the most defining elements of Pendo, though, is our leadership. True leadership isn't about being infallible; it's about accountability. Even when I don’t personally agree with every single corporate decision, I have immense respect for the fact that our leaders listen. They don’t shy away from constructive criticism; they meet it with professionalism and a productive mindset. To me, that transparency is the ultimate mark of capable leadership, and it's a massive reason why I’m proud to be here.

Cons

When you work in an industry like ours, there is inherent volatility. If I had different life circumstances, I can see how the dynamic and ever-changing aspects of our business would become a drawback instead of a manageable feature as I see it.

Viewing 1 - 3 of 424 Reviews

Glassdoor has 446 Pendo reviews submitted anonymously by Pendo employees. Read employee reviews and ratings on Glassdoor to decide if Pendo is right for you.