Does Penn Foster Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Foster Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Penn Foster Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Penn Foster Group?

39% of Penn Foster Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Foster Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Penn Foster Group?

Student Advocate (18) , Admissions Specialist (14) , Account Executive (13) , Instructor (12) , Grader (7) , Customer Service Representative (6) , Enrollment Advisor (6) , Student Services (6) , Career Advisor (5) , Instructional Designer (5) , Manager (5) , Sales Development Representative (SDR) (4) , Admissions (3) , Client Success Manager (3) , Marketing (3)

What are the pros of working at Penn Foster Group according to real employee reviews?

"Great people to work with." ((in 18 reviews)); "Benefits are good." ((in 17 reviews)); "Work from home, make own hours, very flexible" ((in 17 reviews)); "Some really great coworkers who care a lot about their work and about people" ((in 11 reviews)); "Great Culture and Values leading by example from the higher ups." ((in 11 reviews))

What are the cons of working at Penn Foster Group according to real employee reviews?

"Very low pay considering the credentials and experience required (Education Department)." ((in 34 reviews)); "Most management is clueless and incompetent." ((in 13 reviews)); "High employee turnover due to unreasonable and aggresive manager." ((in 9 reviews)); "Favoritism runs rampant here." ((in 9 reviews)); "Filling senior leadership roles" ((in 9 reviews))

What are employees saying about Penn Foster Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Foster Group layoffs and their outlook for job security at Penn Foster Group in 2026.

What are the top reviewed Penn Foster Group locations?

Scranton , Lehi , Norcross , Boston , Chandler , Atlanta , New York , Salt Lake City , Pittsburgh , Lansing , Sherman , Waynesville , Columbus , Philadelphia , Rock Hill , Utahn , Utah , North Atlanta

Penn Foster Group reviews

2.5

39% would recommend to a friend

(279 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (279 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 279 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

279 reviews

5.0

Oct 16, 2025

Great company and mission

Senior marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Great leadership, smart and ambitious team members.

Cons

Work load can be a lot if you're a part of the smaller teams

Penn Foster Group Response

8mo

Thank you for your feedback and for recognizing our leadership and talented team members! We are continually evaluating workload distribution to ensure employees feel supported and set up for success. We appreciate you sharing your perspective as we work to maintain a balanced and collaborative work environment for all.

5.0

Sep 24, 2025

Best place I've worked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance, adequate compensation, amazing teammates.

Cons

Previous leadership made decisions that damaged the culture, but new leadership is working hard to regain trust and create a healthier environment

Penn Foster Group Response

9mo

Thank you for your review! We appreciate you highlighting your positive experience with work-life balance, compensation, and your acknowledgment of the efforts our leadership team is making to strengthen culture and rebuild trust. Creating a workplace where employees feel supported and valued is a top priority, and your feedback helps us stay focused on that mission!

5.0

Mar 17, 2025

Great Team and Mission

Marketing director

Recommend

CEO approval

Business Outlook

Pros

-Awesome team of talented, qualified individuals who care 100% about serving our learners and doing what's right for them. -We have a Graduation each year where we get to see about 1.5k grads walk the stage, dance, and celebrate! It's the BEST! -We have a clear mission, and clear goal that will drive us forward over the next 5 years. -We are investing a lot in team alignment to keep us focused and impactful. -There is a lot of room for growth and opportunities to learn for those that take them. -We create an environment were its ok to test and fail for the sake of learning, innovating, and improving. -We have fun!

Cons

With any job, there are ups and downs but none of the downs are specific to PFG. We go through change and challenges but it's always for the sake of growing and improving.

Penn Foster Group Response

1y

Thank you for your review! It's fantastic to know you feel connected to our mission, see the growth opportunities, and appreciate the collaborative and innovative environment we strive to create. We agree, our Graduation ceremony is truly a highlight! Seeing our learners celebrate their achievements is incredibly rewarding. We also appreciate your understanding that growth and improvement often involve change and challenges. Your positive perspective is truly valued!

Viewing 1 - 3 of 279 Reviews

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