Does Post Office pay their employees well?

According to anonymously submitted Glassdoor reviews, Post Office employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Post Office. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Post Office?

43% of Post Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Post Office 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Post Office?

Post Office Counter Clerk (49) , Counter Clerk (46) , Post Office Clerk (39) , Manager (28) , Branch Manager (22) , Customer Advisor (21) , Customer Service (19) , Sales Assistant (16) , Customer Service Representative (13) , Sub Postmaster (13) , Postman (12) , Project Manager (12) , Area Manager (11) , Customer Service Consultant (11) , Customer Service Advisor (9)

What are the pros of working at Post Office according to real employee reviews?

"Good pay and experience whilst working" ((in 62 reviews)); "There’s two or three really great people in that team that are really doing their best" ((in 52 reviews)); "Great colleagues, take pride in working for this national institution" ((in 31 reviews)); "Great Learning and Experience of the Financial Services Industry, customer services and leading a team." ((in 26 reviews)); "good benefit and 4 days working" ((in 26 reviews))

What are the cons of working at Post Office according to real employee reviews?

"A lack of direction, poor management, very old fashion company and policies ( a throw back to the 1970/80's" ((in 37 reviews)); "Long hours very back breaking job" ((in 18 reviews)); "As much as it pains me to say it but the only 2 managers who bothered to introduce themselves, learn my name and offer me help when needed were the two white males." ((in 16 reviews)); "No leadership" ((in 13 reviews)); "No career progression and lack of training" ((in 10 reviews))

What are the top reviewed Post Office locations?

Hoboken , Carol Stream , Chicago , Independence , Hazelwood , Saint Louis , Sullivan , Springfield , New York , Safford , Eastpointe , Fayetteville , Teague , Dallas , Conroe , San Antonio , Kailua , Minneapolis , Van Buren , Indianapolis , Cincinnati , Los Angeles , Redlands , Aurora , Stamford , New Orleans , Shreveport , Easton , Jacksonville , Miami

Post Office reviews

3.5

43% would recommend to a friend

(924 total reviews)

Neil Brocklehurst

24% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (924 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Post Office has an employee rating of 3.5 out of 5 stars, based on 924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

924 reviews

5.0

Mar 26, 2025

mailperson

Mailperson/driver

Recommend

CEO approval

Business Outlook

Pros

steady work every day all day

Cons

your out in the weather all the time

Post Office Response

1y

Hi, Thank you for taking the time to leave your review & we are committed to providing a positive work environment for everybody. Please note that Royal Mail and Post Office Ltd are two separate companies and from your comments, believe your review was intended for Royal mail instead. We would advise you to feedback directly to Royal Mail, as unfortunately we are unable to comment on their recruitment processes. We wish you all the best in your future employment. Kind Regards, Talent Acquisition Team

5.0

Apr 4, 2024

Post office

Cdl class a driver

Recommend

CEO approval

Business Outlook

Pros

Good pay but you gotta work hard

Cons

Long hours very back breaking job

Post Office Response

2y

Hi, Thank you for taking the time to leave your review. We’re so glad that you had a positive experience working here at Post Office Ltd. We wish you all the best going forward in your next position and future employment. Kind Regards, Talent Acquisition Team

5.0

Feb 12, 2024

Reason to work at the post office

City mail carrier

Recommend

CEO approval

Business Outlook

Pros

Lots of work. Great benefits. Good people work here.

Cons

It's not easy to move up.

Viewing 1 - 3 of 924 Reviews

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Post Office reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

mailperson

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