Does Rack Room Shoes pay their employees well?

According to anonymously submitted Glassdoor reviews, Rack Room Shoes employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Rack Room Shoes. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Rack Room Shoes?

55% of Rack Room Shoes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rack Room Shoes 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Rack Room Shoes?

Sales Associate (214) , Assistant Manager (82) , Store Manager (41) , Team Lead (30) , Retail Sales Associate (24) , Manager (14) , Manager Trainee (11) , Sales Associate/Cashier (11) , Lead Assistant Manager (8) , Assistant Store Manager (7) , Senior Sales Associate (6) , Head Cashier (5) , Sales (5) , Team Leader (5) , Cashier (4)

What are the pros of working at Rack Room Shoes according to real employee reviews?

"The people are great and the discounts will fill your closets with shoes in no time" ((in 36 reviews)); "Flexible hours and a pretty easy job." ((in 32 reviews)); "Great benefits and a lot of PTO" ((in 26 reviews)); "Discount, breaks, good coworkers sometimes" ((in 22 reviews)); "There’s flexible scheduling and it’s in the mall so easy access for food on breaks." ((in 21 reviews))

What are the cons of working at Rack Room Shoes according to real employee reviews?

"The pay was low for the amount of work." ((in 101 reviews)); "Poor management with employees" ((in 51 reviews)); "Managers have a very poor attitude." ((in 26 reviews)); "I will add this isn't really the company as much as the poor upper management they allow to sit and brew in those positions like dusty politicians." ((in 20 reviews)); "Store Managers work minimum 50+ hours, usually +." ((in 12 reviews))

What are the top reviewed Rack Room Shoes locations?

Charlotte , Katy , San Antonio , Atlanta , Louisville , Jacksonville , Tampa , Charleston , Albemarle , Greensboro , Cary , Mooresville , Fort Worth , Lakeland , Columbia , Austell , Cumming , Birmingham , Richmond , Chesapeake , Oklahoma City , Garner , Raleigh , Wake Forest , Houston , Southaven , Chattanooga , Memphis , Nashville , Livermore

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Rack Room Shoes

Rack Room Shoes reviews

3.4

55% would recommend to a friend

(680 total reviews)

Mark Lardie

51% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Senior management

3.3

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

3.0

Compensation and benefits

Rack Room Shoes has an employee rating of 3.4 out of 5 stars, based on 680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rack Room Shoes employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

680 reviews

5.0

Feb 3, 2026

Good company to work for

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits friendly place to work

Cons

Home work life balance sucks

5.0

Jan 27, 2026

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great friendly atmosphere to work in

Cons

No cons that I found working at Rack Room

5.0

Jul 10, 2025

nice work environemnt

Sales associate

Recommend

CEO approval

Business Outlook

Pros

nice coworkers, flexible with time, scholarship

Cons

really low pay for part time

Viewing 1 - 3 of 680 Reviews

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Jobs at Rack Room Shoes