Is SMS a good company to work for?

SMS has an overall rating of 3.9 out of 5, based on over 545 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 73% of employees would recommend working at SMS to a friend and 50% have a positive outlook for the business. The best reviews about SMS have been left by employees working as Senior Business Analyst , Senior Business Consultant and Business Analyst .

Does SMS pay their employees well?

According to anonymously submitted Glassdoor reviews, SMS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SMS. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SMS?

73% of SMS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SMS 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at SMS?

Senior Area Manager (53) , Business Coordinator (24) , Senior Business Analyst (17) , SAM (16) , Business Analyst (15) , Senior Business Consultant (11) , Business Consultant (10) , Manager (9) , Senior Consultant (8) , Consultant (7) , Sales Area Manager (6) , Sales Representative (6) , Senior Analyst (6) , Analyst (4) , Area Manager (4)

What are the pros of working at SMS according to real employee reviews?

"Training was good and thourough" ((in 20 reviews)); "Some great people here I have met two of my mentors since joining almost a decade ago." ((in 19 reviews)); "Work life balance is great." ((in 16 reviews)); "But our team and the management always held ground to make sure everyone was taken care of." ((in 13 reviews)); "Have no issues with my immediate supervisor/manager and I feel like I am part of a good team." ((in 12 reviews))

What are the cons of working at SMS according to real employee reviews?

"low pay as a part time was the major issue but that has since been fixed with my move to full" ((in 10 reviews)); "Not too much to really discuss had some issues with a certain manager." ((in 7 reviews)); "average salary accessibility small organization unorganized late payment" ((in 7 reviews)); "Learning and leadership is good" ((in 4 reviews)); "Long hours and remote working" ((in 3 reviews))

What are employees saying about SMS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SMS layoffs and their outlook for job security at SMS in 2026.

What are the top reviewed SMS locations?

Buffalo Grove , Arlington Heights , Chicago , Washington , Atlanta , Houston , San Antonio , Seattle , Elgin , Saint Louis , Charlotte , Dallas , Los Angeles , Portland , Boston , Arlington Heights , New York , Milwaukee , Santa Fe , Indianapolis , Cincinnati , Cleveland , Temecula , Philadelphia , Freehold , Huntsville , Aurora , Wheeling , Richmond , Winchester

SMS reviews

3.9

73% would recommend to a friend

(470 total reviews)

50% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

SMS has an employee rating of 3.9 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SMS employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

470 reviews

5.0

Jun 17, 2026

Strong networking and clear roles, but initial overwhelm

Senior sales area manager

Recommend

CEO approval

Business Outlook

Pros

The best part about working here so far as been growing my network I have made some lifelong connections, sand picked up one great mentor. Roles are well defined and know exactly what is expected of you and have the tools necessary to deliver on it. The exposure to different industries and types of clients and the focus on continuing education is welcomed.

Cons

Was a little overwhelming when I first signed on but I had a lack of constuling experience.

5.0

May 18, 2026

Great colleagues and learning opportunities, but long hours expected

Sales area manager

Recommend

CEO approval

Business Outlook

Pros

I have been lucky enough to work with some great people. Itcan be a great place to learn different industries and i have found most colleagues are friendly and helpful. The culture is fast-paced and driven by high performance. I have worked on many diverse client projects across many industries. This has enhanced my understanding of data driven decision making strategies. .

Cons

However, working hours during busy times of the year can get crazy

5.0

May 11, 2026

Supportive culture and flexibility foster productivity

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Some of the big reasons I have stayed as long as I have is for the supportive colleagues, strong culture, and a collaborative environment. This has allowed me to focus on client results and not have to worry about sales or booking more work. Flexibility policies are actually respected, allowing you to maintain high productivity without sacrificing mental health or time at home.

Cons

One issue with reimbursements but that was a few years ago and was handled.

Viewing 1 - 3 of 470 Reviews

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Jobs at SMS

B2B Outside Sales Representative

B2B Outside Sales Representative

B2B Outside Sales Representative

B2B Outside Sales Representative

SMS

SMS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Strong networking and clear roles, but initial overwhelm

Great colleagues and learning opportunities, but long hours expected

Supportive culture and flexibility foster productivity

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