Does Santa Clara Family Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, Santa Clara Family Health Plan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Santa Clara Family Health Plan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Santa Clara Family Health Plan?

61% of Santa Clara Family Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Santa Clara Family Health Plan 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Santa Clara Family Health Plan?

Customer Service Representative (6) , Anonymous (2) , Personal Care Coordinator (2)

What are the pros of working at Santa Clara Family Health Plan according to real employee reviews?

"Pay and benefits are good." ((in 11 reviews)); "Committed Staff and Leadership." ((in 3 reviews))

What are the cons of working at Santa Clara Family Health Plan according to real employee reviews?

"Poor management, unprofessional and lack of support" ((in 4 reviews)); "Low pay compared to other health plans" ((in 3 reviews)); "Upper Management and Executive Leadership are not good." ((in 3 reviews)); "Leadership has a rather cynical view of good employees that have terrific, intangible gifts: Leadership sees these staff as “something” to be regulated and kept in its place: Employees are neither good or valuable their strictly meant to be functional & watched." ((in 3 reviews))

What are the top reviewed Santa Clara Family Health Plan locations?

San Jose , Campbell , Alameda , Cupertino , Santa Clara , Aurora

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Santa Clara Family Health Plan

Santa Clara Family Health Plan reviews

3.4

61% would recommend to a friend

(68 total reviews)

Christine Tomcala

77% approve of CEO

61% positive business outlook

Ratings by category

4.4

Diversity & inclusion

3.9

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

3.3

Career opportunities

3.2

Senior management

Santa Clara Family Health Plan has an employee rating of 3.4 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santa Clara Family Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

68 reviews

5.0

Apr 16, 2025

Amazing

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Wonderful management Great support system Really nice office space

Cons

Workload can be overwhelming at times for a high volume call center

5.0

Nov 27, 2024

A place to work

Quality improvement analyst

Recommend

CEO approval

Business Outlook

Pros

peaceful work relations among friends.

Cons

no pros and cons. just i need experience

5.0

Mar 29, 2024

Great Place to Work!

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Good environment for most teams. Supportive team members and management. On-site gym is nice, and some other nice perks that make it fun. Feeling of being appreciated and valued most of the time.

Cons

Many roles can be done remote, but most positions require being in the office at least 3x per week.

Viewing 1 - 3 of 68 Reviews

Jobs at Santa Clara Family Health Plan

Customer Service Representative I

Customer Service Representative I

Customer Service Representative (Temporary)

Configuration Data Analyst

Customer Service Representative I

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Amazing

A place to work

Great Place to Work!

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