SoFi Customer Service (CSR) reviews

First off, thank you for your time at SoFi! We truly appreciate your feedback and the time you took to share your experience. We’re glad to hear you enjoyed working with your colleagues and found SoFi a valuable place to start a career in FinTech. We’re sorry to hear about your experience with performance evaluations and scoring. We hope you felt comfortable bringing up these concerns with your manager, as we always aim to create an environment where employees can share feedback openly. Internal growth is a top priority for us, and we deeply value employees who have developed within the company. We’re committed to providing clear pathways for advancement, so we’re disappointed to hear this was not your experience. If you’d like to share more, we encourage you to reach out to us directly at glassdoor@sofi.org. Your feedback helps us improve, and we truly appreciate it. Thanks again!

Thank you for sharing your feedback! Hearing from former employees like yourself helps us continue to improve our employee experience. We’re glad you found value in our salary and benefits, but we’re sorry to hear that your experience didn’t meet your expectations. Transparency is important to us, and we appreciate your insights as we work to improve how we communicate job roles, responsibilities, and career growth opportunities. If you have any additional feedback, please feel free to reach out to our team at glassdoor@sofi.org.