Spectrum Customer Service Representative (CSR 2) reviews

3.2

Be the first to recommend this company

(2 total reviews)
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Chris Winfrey

100% approve of CEO

Reviews by job title

2 reviews
3.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay ($20 hr to start) Yearly increase of 3%-5% Great benefits (Medial, Dental Vision, 401K match) PTO

Cons

Absolutely 0 career mobility Micro management Can't use the bathroom for more than 5 minutes if you're not on break or lunch or you'll come back to a message from your supervisor asking if you're ok as if it's odd to use the bathroom for more than 5-7 minutes. A couple of years ago it was easier for people to move up in the company but lately things have become very stagnant, the budgets are lowering and it feels like the end is near for this branch.

4.0
Nov 27, 2022

Review

Recommend
CEO approval
Business Outlook

Pros

Benefits, culture, training, career advancement

Cons

Work/life balance, management, turnover rate

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