Does Starboard Cruise Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Starboard Cruise Services employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Starboard Cruise Services. This rating has improved by 42% over the last 12 months.

How satisfied are employees working at Starboard Cruise Services?

61% of Starboard Cruise Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starboard Cruise Services 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Starboard Cruise Services?

Sales Associate (67) , Retail Sales Associate (20) , Manager (7) , Assistant Manager (5) , Distributor (5) , Shop Attendant (5) , Vendedor (5) , Jewelry Specialist (4) , Sales Assistant (4) , Accounting Manager (3) , Demand Planner (3) , Fine Jewelry Sales Associate (3) , Gift Shop Manager (3) , Merchandise Coordinator (3) , Planning Coordinator (3)

What are the pros of working at Starboard Cruise Services according to real employee reviews?

"The people are great and there's a feeling of family." ((in 22 reviews)); "Great benefits,fun,challenging and diverse group" ((in 20 reviews)); "Such a great culture, lucky to be apart" ((in 11 reviews)); "Travel for free, great colleagues on the ship" ((in 4 reviews)); "Great leadership and promote from within often." ((in 4 reviews))

What are the cons of working at Starboard Cruise Services according to real employee reviews?

"Bad management, no organization within in the company" ((in 24 reviews)); "long hours do not feel good" ((in 16 reviews)); "Low pay and they are hiring the wrong people." ((in 15 reviews)); "Both my managers were terrible, and it caused me to have to go to THERAPY because of how awful they were to me." ((in 12 reviews)); "Long hours standing (like any retail), they tend to forget that most people onboard stay away from their families for money and not for glory" ((in 7 reviews))

What are the top reviewed Starboard Cruise Services locations?

Miami , Doral , New York , Fort Lauderdale , Galveston , Medley , Long Beach , Seattle , Sunrise , Florida A & M , International Gardens , Europa , Puerto Rico , Caribbean Key

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Starboard Cruise Services

Starboard Cruise Services reviews

3.6

61% would recommend to a friend

(224 total reviews)

Lisa Bauer

73% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Career opportunities

3.5

Senior management

3.4

Work/Life balance

3.2

Compensation and benefits

Starboard Cruise Services has an employee rating of 3.6 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starboard Cruise Services employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

224 reviews

5.0

Jul 15, 2026

Really good environment with no noticeable downsides

Data entry clerk

Recommend

CEO approval

Business Outlook

Pros

really good environment to be honest

Cons

no cons that come to my head honestly

Starboard Cruise Services Response

Thank you for taking the time to share your experience and for your recommendation. We're so glad to hear you've enjoyed the work environment at Starboard Cruise Services and that it's been a positive place for you. Creating a supportive, welcoming workplace where our team members can succeed is something we strive for every day, so it's especially rewarding to know that this has been your experience. We truly appreciate your contribution to our team and wish you continued success in your career with us.

5.0

Jun 27, 2026

Great place to be

Demand planner

Recommend

CEO approval

Business Outlook

Pros

Great culture, Helpful Training, Manageable Work, Helpful Recruters and Staff

Cons

The interview process was long

Starboard Cruise Services Response

Thank you for taking the time to share your experience! We're so glad to hear you've enjoyed our culture, training, and the support of your team. Creating a positive and collaborative workplace is something we truly value. We also appreciate your feedback about the interview process. We're always looking for ways to improve the candidate experience while finding the best fit for our team. Thank you for being part of Starboard Cruise Services, and we wish you continued success!

5.0

May 13, 2026

Supportive team and culture with fast-paced growth

Merch coordinator

Recommend

CEO approval

Business Outlook

Pros

I’ve had such a positive experience with Starboard. From the very beginning, the team has been welcoming, professional, and incredibly supportive. The environment feels collaborative, fast-paced, and genuinely motivating, and it’s clear that there’s a strong culture of growth and teamwork behind everything they do. What stood out to me most is how much care goes into both the employee and client experience. Everyone I’ve interacted with has been kind, knowledgeable, and willing to help, which makes such a difference when starting a new opportunity. I’m really excited to continue learning and growing with a company that values people, communication, and excellence the way Starboard does. Grateful for the opportunity and looking forward to what’s ahead!

Cons

The pace can definitely be fast at times, especially while learning new systems and processes, but it also creates a great opportunity for growth and development. There’s a lot to learn in the beginning, which can feel overwhelming at first, but the team is supportive and willing to help you succeed. Like any growing company, balancing multiple priorities is part of the experience, but it keeps the work dynamic and engaging.

Starboard Cruise Services Response

2mo

Thank you so much for your thoughtful review. We’re grateful to hear that your experience at Starboard has been so positive and that you’ve felt supported by both the team and our culture. Creating a collaborative, growth-oriented environment is incredibly important to us, and we’re happy to know that’s reflected in your experience. We also appreciate your feedback on onboarding, training, and cross-team communication as we continue to grow and improve. Thank you again for taking the time to share your experience. We’re excited to have you on the team and look forward to what’s ahead!

Viewing 1 - 3 of 224 Reviews

Jobs at Starboard Cruise Services

Retail Sales Associate

Las Vegas, NV

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Vendor Compliance Spec

Miami, FL

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Transportation Coordinator

Assistant Marketing Events Manager

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Really good environment with no noticeable downsides

Great place to be

Supportive team and culture with fast-paced growth

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