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United Ground Express

Engaged Employer

United Ground Express reviews

2.6

34% would recommend to a friend

(339 total reviews)

26% positive business outlook

United Ground Express has an employee rating of 2.6 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Ground Express employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

339 reviews
5.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

good benefits, nice people, easy job

Cons

dispatch is super bad with new people

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United Ground Express Response
1y
Thank you for taking the time to share your feedback. We're pleased to hear that you appreciate the benefits, the team, and find the job to be manageable. It's great to know that these aspects contribute positively to your experience. At UGE, we believe that providing strong support and guidance to new employees is important, and we are committed to continuous improvement in this area. Your feedback helps us identify opportunities to enhance onboarding and mentorship programs so that all team members feel well-supported from the start. We value your input and are dedicated to creating a positive, supportive environment for everyone. Thank you again for your constructive feedback!
5.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Flight benefits that are the same as United. Flexibility in scheduling Managing Director’s are approachable and they listen!

Cons

Not enough spending flexibility for staff appreciation. Uniforms are expensive and the allotment for new hires isn’t enough.

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United Ground Express Response
1y
Thank you for sharing your invaluable feedback. We're thrilled to hear that you recognize the benefits of our flight privileges, flexible scheduling, and the approachability of our Managing Directors. Fostering open communication is a core principle of our leadership philosophy, and it's encouraging to know that it positively impacts your experience. If you have any additional questions or wish to explore this topic further, please feel free to contact UGE's leadership. We also want to acknowledge your candid comments about spending flexibility and uniforms. We understand that the cost of uniforms can be challenging, particularly for new hires, and we're actively seeking solutions to make uniforms more affordable and accessible. As for spending flexibility for staff appreciation, we recognize the importance of allowing our team members to manage their expenses with some discretion, and we're committed to reviewing our policies to better align with your needs. Your insights play a crucial role in our growth and improvement. Together, we can create a better experience for everyone. Thank you for your dedication and for being an essential part of our team. We look forward to continuing to foster a positive and collaborative environment as we move forward together.
Viewing 1 - 3 of 339 Reviews

Glassdoor has 342 United Ground Express reviews submitted anonymously by United Ground Express employees. Read employee reviews and ratings on Glassdoor to decide if United Ground Express is right for you.