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Western Express

Engaged Employer

Western Express Customer Service (CSR) reviews

2.7

Be the first to recommend this company

(5 total reviews)

Paul Wieck

Not enough data to show CEO approval

Ratings by category

3.5

Diversity & inclusion

3.1

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.5

Senior management

1.0

Work/Life balance

Ratings by demographic groups

Reviews by job title

5 reviews
3.0
Jan 26, 2025

Weird

Customer service (csr)
Recommend
CEO approval
Business Outlook

Pros

Good pay and some benefits

Cons

I felt like I was at a frat house every day

3.0
Apr 19, 2024

Okay place to work

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Gym on site, can be a fun atmosphere. Money is good when bonuses are being made

Cons

Not remote, bonuses are not consistent and depend on company performance, not individual performance

avatar
Western Express Response
2y
Thank you for taking the time to leave us your review. We are always looking for ways to improve and if you have any specifics that you would like to address with us, please send them to HumanResources@westernexp.com.
2.0
Feb 3, 2024

Not a good company

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Decent pay and decent hours

Cons

Terrible work culture. Lots of little clicks. If you don’t belong to one of them you will not fit in. Be prepared to be let go at any moment. It’s a revolving door in that office. Management thinks they walk on water and micromanage their employees.

avatar
Western Express Response
2y
We appreciate your feedback. Please send any specifics of your experience to HumanResources@westernexp.com so we can address them internally in order to improve.
Viewing 1 - 3 of 5 Reviews
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Western Express reviewsWestern Express Customer Service (CSR) reviews

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