5mo
Thank you for taking the time to share your experience. We recognize that the period you’re describing, moving from a service-oriented model toward a more product-focused company, created real uncertainty and frustration for many employees.
We do appreciate you acknowledging the cultural improvements underway. Today, leadership is more focused on building strong teams, investing in talent, and creating clearer paths for growth and impact. We are actively working within our People team to build stronger and more transparent processes. There is still work to do, and feedback like yours reinforces the importance of staying focused on people, not just structure.