Glassdoor's Commitment to Authentic Reviews

We employ a combination of technology, algorithms, and human moderation to validate reviews and detect potential fraud:

• Tech Filters: Advanced technology and algorithms analyze submissions, including IP addresses, to help confirm authenticity.
• Account Validation: Only users with a validated Glassdoor account can submit reviews. This basic verification helps ensure reviews originate from real people.
• User Agreement: Before posting, every user must confirm their review is truthful and accurate and agree to our Terms of Use.
• Submission Limits: To prevent manipulation, you can submit only one review per company per year. If you update a review, the older one is archived, and the new one goes live.

We have clear policies against anyone attempting to manipulate the system, whether users or employers:

• Fraud: Intentionally misleading or deceiving others for an unfair advantage or to cause harm.
  • Identity Fraud: Impersonating another individual.
  • Fake Reviews: Posting fabricated reviews.
  • System Cheating: Attempting to manipulate our systems or tools, such as using bots.
• Misuse: Not adhering to our policies or using our features in an unfair or disrespectful manner.
  • Reporting Tool Abuse: Using reporting tools to negatively impact others' experiences rather than genuinely helping us uphold guidelines.
  • Harmful Content: Sharing content that is harmful or inappropriate.
  • Disruptive Actions: Organizing or participating in actions that intimidate, harass, or disrupt other users.

The following actions will result in content removal:

For Users:

• Multiple Accounts: Creating several accounts to leave more than one review for the same company. All contributions from such accounts will be removed if detected.
• Reviews on Behalf of Others: Posting reviews for other individuals.
• Impersonation: Misrepresenting yourself or your connection to an employer.
• Inauthentic/Copied Content: Submitting content that is not original or genuine.
• Soliciting Reviews: Asking friends, family, or anyone else to write reviews for you.
• Using Shared Devices: Employees should use their personal devices, not shared company equipment, when leaving reviews. This helps maintain anonymity and prevents potential employer access.

For Employers:

• Coercion or Incentivization: Offering any special perks (such as money, bonuses, or prizes) to employees for reviews, whether positive or negative. Our technology is designed to detect this, and any reviews resulting from such practices will be removed immediately.
• Requesting Proof: Asking employees to show proof they have submitted reviews.
• "Ballot-Box Stuffing": A systematic attempt by a company to artificially inflate or manipulate ratings. This includes using employees to leave multiple biased reviews (breaking the one-review-per-year rule) or hiring third parties to write biased reviews as if they were employees.
• Reviewing on Company Premises/Equipment: Requiring employees to write reviews from the office or on shared company equipment.

If a user or employer violates any of these rules, we will remove all contributions associated with their account.

We prioritize accuracy and authenticity. Our Terms of Use require users to confirm their employment relationships when posting content. However, we recognize the practical limitations of full verification in the digital age:

• Limited Identity Confirmation: We cannot fully confirm every user's identity, the complete truthfulness of their contributions, or their exact employment status.
• Account Validation for Access: To access content like jobs, companies, salaries, and reviews, users must sign up with a permanent, active email address or a valid social networking account. This process helps create a safe space for candid conversations.
• Employment Status Verification for Company Bowls: For our "Company Bowls" feature, users are required to verify their employment status with an active work email address. This ensures only current employees participate.

These verification processes, combined with active community moderation and human review, help ensure users are largely who they claim to be, building confidence in the information provided.

In rare but serious instances where we observe aggressive attempts by employers to manipulate review integrity, we may post a Glassdoor Alert on that employer's profile and review pages. For example, an "Inflated Reviews" alert signifies that we have evidence an employer has artificially boosted their rating with positive reviews that violate our "one review per user per company per year" or "no incentivization or coercion" policies. We use these alerts to inform you that an employer has attempted to undermine our ratings system. These alerts may be removed once the activity has clearly ceased. This comprehensive policy helps us apply and remove these alerts consistently.