Job Training

When the store I worked at was about to open, we had the day before opening as a test day. Two of the general managers, the owners, and the area representatives were all there, hands on and helping us out along the way.

You got paid training, but you start off cleaning the dining room for a few weeks.

You understand how to use certain objects.

They expect you to be familiar with the entire menu and several different positions within a couple of days.

They had a few shifts where they trained you as an extra until they decided that you were ready. Many times, as seen with other employees, they do this preemptively.

They push for you to learn in a week

Starting on your first day you begin learning a section of line, usually beginning with "set up" and staying there until you are fully confident you can complete it with ease. By the completion of learning every station you should have no problem successfully executing an order from start (taking the order) to completion (operating steamers and placing the orders with the customer).

You are first trained through a series of videos base on techniques that were used when firehouse subs was first established. Certain techniques and equipment have changed drastically since the opening of firehouse subs, but there have been no changes or updates to the videos. Once given a schedule you will then be trained by you shift supervisors or store manager. If you have a different lead every shift, then this could be difficult as it seems that everyone has a completely different way of operating things. Try to look for the firehouse handguide when possible and follow the directions from there closely. This is the only way to ensure that you will be doing everything correctly.

they'll throw you in a rush with no training and complain youre going too slow