Job Training

Training is just setting up your system. You will learn your job when you make mistakes than someone will show you how to do it correctly.

Good job training when it is available

The worst!!!They do not train well at all. The training is rushed. They do not teach empathy they do not teach striving to make the customer happy or most basic job details.

I had a great trainer. But it was confusing that one person would tell you to do it one way and another a different way.

Very good extensive, knowledgeable and really enjoyed it

Some training is just so the employee understands the application being used. Then you get coaching on the floor. However other training is just a quick over view so the management can say you were trained, but really you were just thorn to the phones unprepared. All employees and managers have policy available to them, BUT wait there is a time limit to research policy and take care of the customer properly.

This is a big joke, they cram all this stuff in and pick on you when you make a mistake

two weeks training was adequate

They do offer very extensive training but expect you to understand everything pretty quickly