Job Training

Overall in par with other companies

not comprehensive---you have to learn as you go

Lots of online training available via company learning site. VERY limited classroom training anymore.

not good at all they train and people quits

It's like the blind leading the blind.

Okay for frontline, not much for higher positions.

Excellent job training! I enjoyed receiving training from my boss and co-workers. They ensured I had proper training.

On-the-job training is paid and standard for all who enter as a customer care assistant. The duration of training varies by client and product to be supported, typically at least 3 or 4 weeks long. The quality of the trainers, training material, training space, and hands-on product exploration are excellent. New hires are enabled and encouraged to ask questions and work to improve their individual knowledge and support skills by all available resources. Senses of teamwork and inclusion are heavily fostered.