Online Sales Associate applicants have rated the interview process at 2nd Swing with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 85.7% positive. This is according to Glassdoor user ratings.
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Lasted an hour, asked about past experience in golf industry, why I chose 2nd swing, how I would handle difficult customer service scenarios among other customer service related questions, if I am comfortable multitasking technology, and lastly described hours and opportunities within business, gave business background and core values
Interview questions [1]
Question 1
Describe customer service scenario where customer was unhappy and what I did to ease customer uncertainty and what I would do to ensure they did leave happy and would want to come back to continue giving business to company