I applied through an employee referral. The process took 2 weeks. I interviewed at 8am (Austin, TX) in Oct 2019
Interview
Started with a phone interview with Amy where we briefly went over what the position would entail. I also went through my past work experience. Then she worked with me to schedule my in person interview. That's when I met with 4 people from coworkers in my future position to the VP of Operations. The whole in person interview took a little over 2 hours. Very casual and felt very comfortable and informed throughout the entire experience.
Interview questions [1]
Question 1
What would you do if you know there's a problem that you knew existed with our product that a client pointed out but we don't have a good answer for them?
I applied through an employee referral. The process took 1 week. I interviewed at 8am (Austin, TX) in Feb 2019
Interview
Overall it was an easy process. First, I had a brief phone interview with HR. After accepting an on site interview, I later met with entry to Director level employees for about 2 hours and answered questions about my work experience, personality and expectations/goals. Everyone was friendly and attentive throughout the process.
Client Success Specialist applicants have rated the interview process at 8am with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Success Specialist roles take an average of 11 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at 8am overall takes an average of 19 days.
Common stages of the interview process at 8am as a Client Success Specialist according to 2 Glassdoor interviews include:
Phone interview: 29%
Drug test: 29%
Group panel interview: 29%
One on one interview: 14%
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