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      AAA Club Alliance

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      Member Services Representative Interview

      Jul 9, 2026
      Anonymous Interview Candidate
      Baltimore, MD
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at AAA Club Alliance (Baltimore, MD)

      Interview

      Interview consisted of a phone call with recruiter. She asked a few questions, went over the job expectations and the pay. Then interviewed with the manager. I actually interviewed for two different positions with different managers and they asked completely different questions. Use the star method!

      Interview questions [1]

      Question 1

      Tell me about a time you didn’t make a goal and what you did to achieve it.
      Answer question

      Other Member Services Representative Interview Reviews for AAA Club Alliance

      Member Service Representative Interview

      Jan 11, 2019
      Anonymous employee
      Hamilton, NJ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at AAA Club Alliance (Hamilton, NJ) in Jan 2019

      Interview

      First i talked to the hiring manager for a brief moment then they took me upstairs to see what the call center looked like and I sat with one of the representatives and listened in on some of her calls then I went and had an interview with one of the managers of the department.

      Interview questions [1]

      Question 1

      Some situational questions about how we handle things before, questions about being to work during harsh weather, if we ever had to sale items before and how many.
      Answer question
      1

      Member Services Representative Interview

      Jan 23, 2017
      Anonymous employee
      Charlottesville, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at AAA Club Alliance (Charlottesville, VA) in Feb 2016

      Interview

      Very friendly and structured. The questions were situational, for example, asking me to explain a time when ..... In addition, the store manager and supervisor both sat in during the interview to observe the answers. The process was short and sweet and both of them were very fun and outgoing.

      Interview questions [1]

      Question 1

      Explain a time when a coworker upset you ... How do you help your team?...
      1 Answer
      1

      AAA Club Alliance interviews FAQs

      • Member Services Representative applicants have rated the interview process at AAA Club Alliance with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Member Services Representative roles take an average of 9 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at AAA Club Alliance overall takes an average of 25 days.
      • Common stages of the interview process at AAA Club Alliance as a Member Services Representative according to 4 Glassdoor interviews include:

        One on one interview:  21%

        Background check:  14%

        Phone interview:  14%

        Drug test:  14%

        Group panel interview:  7%

        Other:  7%

        Personality test:  7%

        Presentation:  7%

        Skills test:  7%

      • Here are the most commonly searched roles for interview reports -

        1. Insurance Agent(24) ;
        2. Retail Sales Associate(13) ;
        3. Travel Agent(13) ;
        4. Manager(12) ;
        5. Roadside Assistance(10) ;
        6. Insurance Counselor(9) ;
        7. Sales Associate(9) ;
        8. Dispatcher(8) ;
        9. Analyst(7) ;
        10. Customer Service Representative(7) ;
        11. Insurance Sales Agent(7) ;
        12. Retail Store Manager(6) ;
        13. Director(5) ;
        14. Office Manager(5) ;
        15. Call Center Representative(4) .


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      Jobs at AAA Club Alliance

      25 jobs in United States
      Insurance Sales Agent
      Annapolis, MD
      ·
      $45K - $70K /yr
      (Employer provided)
      View job
      Insurance Sales Agent
      Dover, DE
      ·
      $45K - $70K /yr
      (Employer provided)
      View job
      Insurance Sales Agent
      White Marsh, MD
      ·
      $45K - $70K /yr
      (Employer provided)
      View job
      Insurance Sales Agent
      Roanoke, VA
      ·
      $45K - $70K /yr
      (Employer provided)
      View job
      Insurance Sales Agent
      Lawrence, KS
      ·
      $45K - $70K /yr
      (Employer provided)
      View job
      View all Member Services Representative Jobs