Member Service Representative applicants have rated the interview process at AAA The Auto Club Group with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 12 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at AAA The Auto Club Group overall takes an average of 22 days.
Common stages of the interview process at AAA The Auto Club Group as a Member Service Representative according to 4 Glassdoor interviews include:
Drug test: 19%
Skills test: 19%
Phone interview: 19%
One on one interview: 13%
Background check: 13%
Presentation: 6%
IQ intelligence test: 6%
Other: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at AAA The Auto Club Group in Jan 2021
Interview
Interview first with outsourced recruiter. She asked a few questions then she had the manager reach out to me!m. I then did a face to face with local manger in the office.
I applied online. The process took 3 days. I interviewed at AAA The Auto Club Group in Sep 2020
Interview
After a assessment then a human resource agent calls and sets up a appointment for a manager to do a formal interview. Very nice people to talk to and interview with but one of the more intense and thought provoking interviews.
Interview questions [1]
Question 1
Geography, spelling of cities, name a time where you had to deal with situations .
I applied online. The process took 4 weeks. I interviewed at AAA The Auto Club Group (New York, NY) in Sep 2018
Interview
The interview I had took place with 2 women and took about an hour.
I was asked to read a map (just gauging your skills, don't worry about this much)
I was also left in a room and they called me on a phone so I could act like I was selling them something (also don't worry about this too much)
After all of that it was down to the questions which are the basic questions you see across the board.
I was offered the job, and I smoked marijuana at a point before this and hadn't smoked in some time but I had to go to a LabCorp office for a urine test and they found it still in my system and rescinded the offer. Not their fault and not mad at them but do yourself a favor and give yourself a chance with this Job and if you smoke/have smoked within a month or so for whatever reason stop smoking weeks before you even apply to give yourself the best chance.
Interview questions [3]
Question 1
what was a time you went above and beyond at your job?