Customer Service Representative applicants have rated the interview process at ADESA with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 54.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 18 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at ADESA overall takes an average of 20 days.
Common stages of the interview process at ADESA as a Customer Service Representative according to 5 Glassdoor interviews include:
Background check: 25%
Phone interview: 25%
Drug test: 17%
One on one interview: 17%
IQ intelligence test: 8%
Group panel interview: 8%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at ADESA
Interview
Was set up for phone interview. Person never called never followed up. I sent a email to follow up. They said they were randomly out of office that day they scheduled the interview. We rescheduled then day before interview get a email say the position has been filled.
Other Customer Service Representative Interview Reviews for ADESA
I applied in-person. The process took 2 weeks. I interviewed at ADESA (Mesa, AZ) in Jun 2020
Interview
The interview process is smooth and easy going! There really isn't too much to be worried about when interviewing with ADESA. Be aware of your resume and tenure at an company.
Interview questions [1]
Question 1
Name a time where you faced a challenge at work and how did you overcome it?
I applied online. The process took 1 week. I interviewed at ADESA (Vancouver, BC)
Interview
Friendly HR, she told me details about the company and job title. She was also with another supervisor. Lots of note taking on the HR side. HR had a lot of questions and the supervisor only asked one or two.
Interview questions [2]
Question 1
How do you deal with an employee that you don't have good relations with?