I applied online. I interviewed at ADP (Schaumburg, IL)
Interview
Very drawn out interview process. Video screen, recruiter call, in-person interview with manager, and then video call with director. It’s been a month since the last interview without an update or any helpful communication. It’s a tad disrespectful to have an interviewee put in all that time to just be ghosted. Seems to be a large disconnect between recruiters and the implementation team leaders. I expected more from such an established corporation.
Interview questions [1]
Question 1
The usual customer facing questions: “Tell us a time you had a difficult customer interaction, how did you handle it and what was the outcome?”
phone interview and then video interview. If you are near the office I believe it's a in person interview. Sometimes it takes a while to get the interview but if you are confident you would have good chances
Interview questions [1]
Question 1
It's been a while but I believe they asked the usual interview questions like describe a difficult situation and how you handled it. It's best to use the STAR method when answering questions.
I applied online. The process took 2 weeks. I interviewed at ADP (Alpharetta, GA) in Aug 2025
Interview
The interview was good, and the hiring manager told me that I was very thorough and gave excellent responses, in addition to my relative experience. I was also told that I would be hearing back from the recruiter the same week. However I have not recieved any feeback or follow up about the interview from the recruiter, even after me following up with the Thank You letter and (3) follow up letters because I really wanted this job.. Still nothing from the recruiter. So Ironically I received an email survey from ADP recruitment, I left my rating and comment and wouldnt you know an hour after that I get another generic email saying they have moved on to other candidates.. Sighs.. these companies I tell ya.. SMH