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      ADP

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      Call Center Representative Interview

      Apr 28, 2018
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at ADP (Los Angeles, CA) in Oct 2017

      Interview

      The process was brief and quick and the questions asked were direct and to the point. I was able to nail the process and answered the questions accordingly giving examples to all my answers

      Interview questions [1]

      Question 1

      Tell me about yourself
      Answer question
      avatar
      ADP response
      8y
      Thank you for the review of your experience in the interview process. Welcome to the ADP team!

      Other Call Center Representative Interview Reviews for ADP

      Call Center Representative Interview

      Jun 12, 2021
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I interviewed at ADP

      Interview

      ADP provides good pay but did not seem like a friendly environment. I may decide to work later with them. Very basic interview, it was not hard to get an offer.

      Interview questions [1]

      Question 1

      Do you have pevious call center experience?
      1 Answer
      avatar
      ADP response
      5y
      Thank you for sharing your experience with us on Glassdoor. If you have anything additional to share, please contact us at adp_talent_community@adp.com Thank you

      Call Center Representative Interview

      Oct 10, 2019
      Anonymous Interview Candidate
      Norfolk, VA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at ADP (Norfolk, VA)

      Interview

      I had a phone interview and once that went through, I had an in person interview. They call all your references and you must be prepared for any questions.

      Interview questions [1]

      Question 1

      What is a difficult situation you had to handle on your own?
      Answer question
      avatar
      ADP response
      6y
      Thank you for the review and rating of your interview experience. We appreciate your insights and analysis.

      ADP interviews FAQs

      • Call Center Representative applicants have rated the interview process at ADP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Call Center Representative roles take an average of 30 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at ADP overall takes an average of 24 days.
      • Common stages of the interview process at ADP as a Call Center Representative according to 4 Glassdoor interviews include:

        Phone interview:  20%

        Drug test:  20%

        One on one interview:  20%

        Background check:  10%

        Group panel interview:  10%

        Presentation:  10%

        Skills test:  10%

      • Here are the most commonly searched roles for interview reports -

        1. District Manager(1674) ;
        2. Associate District Manager(641) ;
        3. Payroll Specialist(420) ;
        4. Implementation Specialist(388) ;
        5. Member Technical(381) ;
        6. Consultant(358) ;
        7. Senior MEMBER TECHNICAL(327) ;
        8. Implementation Consultant(303) ;
        9. Sales Associate(300) ;
        10. Project Manager(248) ;
        11. Sales(242) ;
        12. Account Manager(231) ;
        13. Analyst(225) ;
        14. Major Accounts District Manager(223) ;
        15. District Sales Manager(222) .


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      Jobs at ADP

      42 jobs in United States
      Customer Service Representative
      Norfolk, VA
      ·
      $17 - $30 /hr
      (Employer provided)
      View job
      Implementation Specialist I / Client Onboarding - Bilingual
      El Paso, TX
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Implementation Specialist I / Client Onboarding
      Miami, FL
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Implementation Specialist I / Client Onboarding
      Augusta, GA
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Associate Client Support Consultant (Spring 2026 Graduates)
      Florham Park, NJ
      ·
      $17 - $30 /hr
      (Employer provided)
      View job
      View all Call Center Representative Jobs