I applied online. The process took 1 week. I interviewed at ADP (Atlanta, GA) in Sep 2018
Interview
Easygoing. Interviewed by three different managers. Very nice people and average questions. It felt like talking to actual people who had actual lives outside of work as well. Good Experience
Interview questions [1]
Question 1
Typical questions about work history and how you handled previous challenges at work.
Hiring event with 15 candidate, a lot of basic behavioral question that lead to a 2nd round with another interviewer. Overall the whole process was about 1 hour but waiting to get interview took an extra 30 minutes.
Interview questions [1]
Question 1
Describe a time there was an irate customer and how did you handle the situation?
I applied through a recruiter. The process took 4 weeks. I interviewed at ADP (Milwaukee, WI) in Aug 2025
Interview
A recruiter reached out to me telling me about two open positions. One was for BD and the other was for AM. He set up an interview with the hiring manager to determine what the best fit was for me. The first thing the hiring manager said was they didn't currently have any openings but wanted to interview for the future. While I appreciate the manager was upfront, the recruiter was not.
I applied in-person. I interviewed at ADP (Norfolk, VA)
Interview
The event was seamless, straightforward, and highly efficient—a well-organized mass hiring opportunity that delivered quick results and clarity for all attendees. It hit the mark perfectly, providing easy access to multiple career options.
Account Manager applicants have rated the interview process at ADP with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 25 days to get hired, when considering 98 user submitted interviews for this role. To compare, the hiring process at ADP overall takes an average of 24 days.
Common stages of the interview process at ADP as a Account Manager according to 98 Glassdoor interviews include:
Phone interview: 23%
One on one interview: 16%
Skills test: 15%
Background check: 11%
Group panel interview: 10%
Drug test: 9%
Personality test: 6%
Presentation: 5%
IQ intelligence test: 4%
Other: 1%
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