I applied online. The process took 3 weeks. I interviewed at ADT (Atlanta, GA) in Mar 2016
Interview
Be prepared, interviewing process is a long, laborious process. At least one initial phone interview, pre-screening, extensive back ground and drug testing. I interviewed with two Managers for two different Sales Positions
Interview questions [2]
Question 1
First Interviewer posed scenarios of possible situations that would be considered even threatening or potentially dangerous. This was an outside sales position, interviewer asked me to consider that I would be going into neighborhoods that could be crime ridden and that there could be unsavory activity going on near the site/home where the Sales Appointment would be scheduled. Interviewer even hinted that I was too polished and possibly over qualified for the position even though I went through an extensive prescreening process. It would appear that he was seeing if I would become so rattled during the interview, that I would opt out of considering the position. It almost appeared as if he was not “invested” in my qualifications as a potential candidate but rather required to interview me as part of the company’s hiring standards and procedure
The second Interviewer for the "Inside Sales" position was much more polished and professional. In fact at the beginning of the interview he actually stated that his approach was considerably different than the first Interviewer that I encountered. Again, the second Interviewer conveyed that he felt that I was over qualified for the position even though I went through an extensive prescreening process.
Fast and to the point. Basically letting you know that after a brief training period you're 100% commission with no base pay. I wouldn't recommend this job if you need any sort of consistent income.
I applied online. I interviewed at ADT (Detroit, MI) in Oct 2020
Interview
Conversational, asked them about work life balance and mentioned you work until 5pm and could definitely make over $100k. That was definitely not the case with customer care scheduling appointments past 5pm and managers having you cold call people after 7pm
Interview questions [1]
Question 1
Tell me why you want to join ADT?
Why should we choose you?
Are you ok with 100% commission?( Manager will tell you the majority of the reps will make over $80k - not the case) one rep out of 85 did
I applied through a recruiter. I interviewed at ADT
Interview
They are very straight forward and detailed in what the position requires. The managers are informative and very open to your questions. They also leave you with personal info to follow up incase you forgot to ask any questions
Residential Sales Representative applicants have rated the interview process at ADT with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 45% positive. To compare, the company-average is 58.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Residential Sales Representative roles take an average of 12 days to get hired, when considering 50 user submitted interviews for this role. To compare, the hiring process at ADT overall takes an average of 14 days.
Common stages of the interview process at ADT as a Residential Sales Representative according to 50 Glassdoor interviews include:
Phone interview: 21%
Drug test: 20%
One on one interview: 20%
Background check: 19%
Skills test: 7%
Personality test: 6%
Group panel interview: 2%
Presentation: 2%
Other: 2%
IQ intelligence test: 1%
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