APL Sales Support Representative interview questions

A friend who works at a staffing firm suggested I submit my resume for this position opening. APL was trying to hire very quickly and the process moved very fast - I had an interview within 3 days of sending my resume. The interview questions were primarily based off of past experiences and behavioral situations. I struggled with answering some of the questions regarding prior experience, since my background wasn't specifically congruent with the questions they were asking.