Technical Support Representative Level II applicants have rated the interview process at ASAP Staffing with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Representative Level II roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ASAP Staffing overall takes an average of 5 days.
Common stages of the interview process at ASAP Staffing as a Technical Support Representative Level II according to 2 Glassdoor interviews include:
Phone interview: 22%
Drug test: 22%
Group panel interview: 11%
Background check: 11%
Personality test: 11%
Skills test: 11%
One on one interview: 11%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 1 week. I interviewed at ASAP Staffing (Mesa, AZ) in Jul 2012
Interview
HR is one of the better departments for this company. The interview and hiring process is streamlined and efficient. The hiring manager and the training manager conduct the interview. There are generic work experience questions, and a small quiz on PC and IT troubleshooting. Expectations are clear in the job posting, so if you meet the criteria there shouldn't be any surprises.
Interview questions [1]
Question 1
Being a call center position, one of the more difficult sets of questions has to do with customer service experience. You may get questions about times where you had to placate an angry customer, or otherwise deescalate a tense situation.