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      ASAPP

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      Customer Success Interview

      Mar 15, 2019
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 7 weeks. I interviewed at ASAPP (New York, NY) in Jan 2019

      Interview

      In addition to phone interviews, I met with 11 people on one grueling on-site interview day. On the same day, I had to present a very intensive case study which took me days to prepare. All signals were very positive- they even said they thought I would be a good fit for multiple roles. ASAPP finally had their outside recruiter call me nearly two weeks after the final interview to say they were going to pass, with no feedback at all. I requested feedback, which they didn't provide to me or even to the recruiter. If you ask people to invest ~20 hours of their time for the recruiting process including sharing a valuable case study, at least provide some information to the candidate about your decision.

      Interview questions [1]

      Question 1

      why are you interested in working for ASAPP
      Answer question
      5

      ASAPP interviews FAQs

      • Candidates applying for Customer Success roles take an average of 50 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ASAPP overall takes an average of 19 days.
      • Common stages of the interview process at ASAPP as a Customer Success according to 1 Glassdoor interviews include:

        One on one interview:  20%

        Presentation:  20%

        Group panel interview:  20%

        Skills test:  20%

        Phone interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(12) ;
        2. Lead Software Engineer(9) ;
        3. Senior Software Engineer(8) ;
        4. Engineer(3) ;
        5. Machine Learning Engineer(3) ;
        6. Sales Development Representative (SDR)(3) ;
        7. Staff Software Engineer(3) ;
        8. Analyst(2) ;
        9. Anonymous(2) ;
        10. Data Scientist(2) ;
        11. Director(2) ;
        12. Manager(2) ;
        13. Research Intern(2) ;
        14. Senior Data Analytics Engineer(2) .


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      Jobs at ASAPP

      3 jobs in United States
      Senior Product Manager, Voice
      Mountain View, CA
      ·
      $200K - $240K /yr
      (Employer provided)
      View job
      Senior Technical Product Manager
      Mountain View, CA
      ·
      $200K - $240K /yr
      (Employer provided)
      View job
      Head of IT
      United States
      ·
      $200K - $250K /yr
      (Employer provided)
      View job
      View all Customer Success Jobs