Customer Service Representative applicants have rated the interview process at ASDA with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at ASDA overall takes an average of 13 days.
Common stages of the interview process at ASDA as a Customer Service Representative according to 5 Glassdoor interviews include:
Phone interview: 20%
Personality test: 20%
Background check: 10%
IQ intelligence test: 10%
Drug test: 10%
Presentation: 10%
One on one interview: 10%
Skills test: 10%
Here are the most commonly searched roles for interview reports -
Very good interview. Timely and had feedback and well structured. Would be happy to work here. The interview questions were well thought through and relevant: the interview panel were also nice. Thanks for your time.
The interview was face to face and the interviewer was friendly. I was asked questions about my experience in previous roles and how my experience would align with their needs.
- had a group briefing on the task
- went to the shop floor to practice stacking shelves
- stacked shelves for a bit then got the opportunity to ask questions as a group
Interview questions [1]
Question 1
How would you react if a customer comes to you with a complaint?