Customer Assistant applicants have rated the interview process at ASDA with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at ASDA as a Customer Assistant according to 2 Glassdoor interviews include:
Group panel interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online and the initial form was easy enough to fill in and submit. A few days later, i got a phone call asking to attend a Magic event, which was a group interview. They introduced themselves and we were partnered up to introduce each other to the rest of the group. After that we watched a few videos about the company and what they stand for. We were then taken on a tour of the store and invited to "have a go" to see what it was like. After this group interview, we were invited back to have an individual interview, which to me felt a little informal but made me feel more comfortable. After this we were to wait and find out, only took about a week.
Interview questions [1]
Question 1
Why do you want to work for us?
what is good customer service to you?
Fairly straightforward, just asked about me and then work experience I had done, a few tell me a time questions then they took me round the shop for an activity
I applied online. I interviewed at ASDA in Mar 2026
Interview
Very short was only asked about myself no real interview style questions however i did not end up getting the job they let me know via email wish i got a better chance as the interview lasted less than 10 minutes
It was an easy interview process for me, they explained everything very very clearly and lots of lots of help was given to arrange the times and dates of the calls and interview.