Customer Assistant applicants have rated the interview process at ASDA with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at ASDA as a Customer Assistant according to 2 Glassdoor interviews include:
One on one interview: 50%
Group panel interview: 50%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 weeks. I interviewed at ASDA (Leeds, England)
Interview
Firstly you've to complete an online application form which consists of brief information about yourself as well as a a type of questionnaire which they use to assess your suitability for the role. This questionnaire consists of given scenarios, with multiple choice answers. You must select the answer according to what you would do in the given scenario.
If your application is successful you will be contacted and invited to the 'Asda Magic Day'. This is no more than 2 hours long and consists of a tour of the store, a group activity, training including watching videos about matters such as health and safety, and finally a 1-1 interview.
Interview questions [1]
Question 1
Tell me about a time you have received bad customer service.
Fairly straightforward, just asked about me and then work experience I had done, a few tell me a time questions then they took me round the shop for an activity
I applied online. I interviewed at ASDA in Mar 2026
Interview
Very short was only asked about myself no real interview style questions however i did not end up getting the job they let me know via email wish i got a better chance as the interview lasted less than 10 minutes
It was an easy interview process for me, they explained everything very very clearly and lots of lots of help was given to arrange the times and dates of the calls and interview.