Was very short. Tell me about yourself and your availability. What do you thunk customer service is etc.
A time when you delivered an excellent service to a customer?
A time you worked with a team to deliver services.
Interview questions [1]
Question 1
Tell me about yourself?
A time when you dealt with an angry customer?
I interviewed at ASDA (Basildon, East of England, England)
Interview
Excellent very friendly and relaxed. Welcoming and answered all my questions seemed like a nice place to work. Met 3 people all very nice. Spent 30 mins there then had a tour of the store. Seemed very busy and everyone was friendly.
The interview process was very quick, in a bad way. It felt like they didn't care much for getting to know me, and just needed someone quickly. This didn't seem like a huge deal, considering it was my first paid position, but I wasn't to keen on how I felt after that.
Good questions, easy process, be on time and know your strengths and answer accordingly. Not much to it, interview single fir communication skills and group task for team working skills.
Customer Service applicants have rated the interview process at ASDA with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ASDA overall takes an average of 13 days.
Common stages of the interview process at ASDA as a Customer Service according to 2 Glassdoor interviews include:
Drug test: 33%
One on one interview: 33%
Phone interview: 33%
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