Customer Service applicants have rated the interview process at AT&T with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 26 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Customer Service according to 19 Glassdoor interviews include:
One on one interview: 16%
Skills test: 16%
Phone interview: 14%
Drug test: 14%
Presentation: 10%
Personality test: 10%
IQ intelligence test: 8%
Background check: 8%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at AT&T (City of Sunrise, FL) in Nov 2018
Interview
All preludes on-line. Interview was rigidly described and no reschedules or late arrival countenanced. Interviewer was cordial. Asked for my resumé. Because I had been retired for some time, I had no relevant resumé but had a personal mission statement and description of my experience, education, skills, and interests. Also provide NPS from SCORE to show how my clients felt about my SCORE services; and had references from a previous consulting practice. He was impressed with all three and wanted to keep them. Told me I should hear within a week and that a class would be starting in mid-December.
Interview questions [1]
Question 1
Why do I want the job? What was most important to me?
The interview process took a while to go from stage to stage, which seems typical for a large company. Other than that everything seemed pretty standard, especially for this position.
An assessment, a one way video interview and then an invitation for a live interview.
I had my doubts as several years ago the interviewer never showed up. They did it again, as I waited for 20 minutes beyond the time and sent an email, no response.
So unprofessional z
I applied online. The process took 2 days. I interviewed at AT&T (Houston, TX) in Jan 2023
Interview
Great you walk in they talk to you ask some questions let you know they will call back. They will call back for second interview then after that offer a job and schedule to start work