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      AT&T

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      Customer Care Interview

      Jun 1, 2020
      Anonymous Interview Candidate
      Prague
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at AT&T (Prague) in Mar 2020

      Interview

      I sent a resume for a customer care offer with french. They called me with the typical questions and later they sent me some tests about knowledge related to basic computer science and about grammar in English.

      Interview questions [2]

      Question 1

      Can you describe yourself and why you are interested in the position?
      1 Answer

      Question 2

      Do you have any experience related to solving customer problems?
      1 Answer

      Other Customer Care Interview Reviews for AT&T

      Customer Care Interview

      Mar 10, 2020
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience

      Application

      I interviewed at AT&T (Chicago, IL)

      Interview

      The interview process was fairly easy just asked basic questions then had to do a role play with the manager interview me. Fairly easy commute in the chicago area was able to get there on public transportation

      Customer Care Interview

      Jun 19, 2018
      Anonymous employee
      Brno
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at AT&T (Brno) in Jan 2018

      Interview

      The interview started at 8 AM and finished at around 1 PM. It was divided in 3 parts. The presentation, technical test and interview with the menageries. First you introduce yourself to the group. than comes the technical test which is last for 1 hr and 15 minutes. there are basic IT questions, not very difficult, even if you don't known any thing from IT. You just need to read carefully the text and the listening part you need to be careful too. If you pas the technical test you meet the menageries, whom will decide if you are suitable for the position or not.

      Interview questions [1]

      Question 1

      Why do you want to work with AT&T?
      Answer question
      6

      AT&T interviews FAQs

      • Customer Care applicants have rated the interview process at AT&T with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care roles take an average of 35 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
      • Common stages of the interview process at AT&T as a Customer Care according to 3 Glassdoor interviews include:

        Presentation:  33%

        One on one interview:  33%

        Background check:  17%

        Drug test:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Retail Sales Consultant(3748) ;
        2. Customer Service Representative(1209) ;
        3. Sales Representative(1074) ;
        4. Technician(961) ;
        5. Wire Technician(523) ;
        6. Manager(508) ;
        7. Project Manager(493) ;
        8. Retail Management(477) ;
        9. Sales Associate(458) ;
        10. IHX (In Home Expert)(374) ;
        11. U-Verse Premises Technician(367) ;
        12. Sales Consultant(350) ;
        13. Sales(336) ;
        14. Software Engineer(317) ;
        15. Network Engineer(293) .


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      Jobs at AT&T

      29 jobs in United States
      Call Center Sales Consultant
      Nashville, TN
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      Lead Software Delivery Project/Program Mgmt
      Atlanta, GA
      ·
      $117K - $196K /yr
      (Employer provided)
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      Lead Software Delivery Project/Program Mgmt
      Dallas, TX
      ·
      $117K - $196K /yr
      (Employer provided)
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      Principal Software Delivery Proj/Prog Mgmt
      Atlanta, GA
      ·
      $128K - $216K /yr
      (Employer provided)
      View job
      Bilingual Spanish Call Center Sales Representative
      Chicago, IL
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
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