Client Support Specialist applicants have rated the interview process at AT&T with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Support Specialist roles take an average of 60 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Client Support Specialist according to 3 Glassdoor interviews include:
Phone interview: 33%
Background check: 22%
Group panel interview: 11%
Drug test: 11%
Personality test: 11%
Skills test: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at AT&T (Atlanta, GA) in Jun 2013
Interview
Very short initial phone interview asking basic questions. A few weeks later, I was called in for an in-person interview. It was held by 2 people. Fairly simple interview.
Interview questions [1]
Question 1
Tell me about a time when you had to build a rapport with a client/customer.
I applied through an employee referral. I interviewed at AT&T (San Ramon, CA)
Interview
I was recommended by a family member. Interview was conducted by the hiring manager via a phone call. Chemistry was very good, I felt like I was talking to a friend. I was offered a job on the spot.
Interview questions [1]
Question 1
Share an experience where you dealt with a difficult customer & how you handled it.
It was a very easy process. Was recruited by a temp agency representative
Took an accessment test. Then had a phone interview. Later did a background test. Not sure if this is the normal process
Interview questions [1]
Question 1
Recall a time that you handle a. Irriate customer.