Retail Sales Consultant applicants have rated the interview process at AT&T with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Consultant roles take an average of 26 days to get hired, when considering 839 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Retail Sales Consultant according to 839 Glassdoor interviews include:
One on one interview: 18%
Drug test: 16%
Phone interview: 16%
Background check: 14%
Personality test: 12%
Skills test: 12%
IQ intelligence test: 4%
Group panel interview: 4%
Presentation: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at AT&T (Bronx, NY) in Apr 2014
Interview
I started about a month ago and was called by a HR personnel, i was schedule for an interview and went. It was a good experience even though i dont consider myself to have good interview skills. I was hoping to get called back but the status was updated to not considering you at this time, i left it there and moved on. Two weeks later the same HR personnel called me to ask if i was interested on another location which is two blocks from my house and i said yes today i got a call from the store manager and i am expecting the best. But i know there is a lot of competence and people with better interviewing skills, i tend to get very nervous while being interviewed. Anybody with any tips for the store manager interview?
Interview questions [1]
Question 1
Tell me about a time you receive negative feedback? How do you respond to feedback?
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.