Retail Sales Consultant applicants have rated the interview process at AT&T with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Consultant roles take an average of 26 days to get hired, when considering 839 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Retail Sales Consultant according to 839 Glassdoor interviews include:
One on one interview: 18%
Drug test: 16%
Phone interview: 16%
Background check: 14%
Personality test: 12%
Skills test: 12%
IQ intelligence test: 4%
Group panel interview: 4%
Presentation: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at AT&T (Cheyenne, WY)
Interview
Put in an application online and got a phone call about a week and half late. Basic phone interview asking why I was interested in the job and where I picture myself in 5 years. Got another call another week later to schedule an in person interview. I was interviewed by the regional manager as well as the store manager. It was pretty easy because it was the store manager's first ever hiring. Normal questions, Tell us about a time you had to deal with an upset customer, why should we hire you, stuff like that. Then I got a call about 3 days later offering the job. Just be very open and don't be shy. They're looking for people with the right attitude, whether you have sales experience or not. As they told me, that can be taught. Personality is going to stay the same.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.